Terms of service

Terms of Service – Felra

By placing an order on Felra, you agree to the following terms:
 • You are responsible for ensuring your shipping address is correct.
 • Once the order is shipped, Felra is not responsible for lost, stolen, or delayed packages caused by the carrier.
 • Preorder processing times (3–5 weeks) are estimates and may vary.
 • Refunds are only available in cases of damage or order errors, as stated in our Refund Policy.

Felra reserves the right to update these terms at any time.